• Defend your organization against common cyberattacks.

  • Commitment to safeguarding customer and vendor data.

  • Firewall Settings, Secure Configuration, Access Control, Malware Protection, Security Update Management and more.

We’ve all heard horror stories of ransomware attacks
and data breaches.

It’s time to take IT security nightmares off your worry list. Welcome to Rootwire

When You Have Security-First IT


You Feel Genuine Peace of Mind

Breaches and IT disasters shouldn’t even be on your radar. Security-First IT means you aren’t living in fear – plain and simple.


Your MSP Solves Problems Proactively

IT problems – especially security problems – should never be dealt with in hindsight.


You’re Not Playing the Waiting Game

Twiddling your thumbs and playing “what if” shouldn’t be part of the relationship with your MSP.


Pricing and Value is Transparent

High-level IT security is not a luxury – it’s a baseline requirement for businesses.

When You Don’t Have Security-First IT


Breaches are a Common Fear

There should be no mysteries or gray areas about your
security protocols.


There are Recurring Problems

IT issues happen – this is normal. What’s not normal is dealing with the same problems over and over.


Unpredictable Response Times

Businesses should never feel like they’re in limbo due to unpredictable response times from their IT provider.


New Charges on the Bill Every Month

Sound IT security shouldn’t feel like a shakedown every month.

Security-First IT:

The Rootwire Approach

Security Planning

Security is at the core of everything we do – and cyber threats evolve by the hour. Our experts will investigate your vulnerabilities against trending hazards and develop a strategy to keep your company out of harm’s way.

Growth Strategy

Change is the only constant in business IT. Rootwire Security-First IT plans are designed to be versatile and mature with your company – without creating any hiccups or roadblocks.

IT Strategy Roadmapping

Securing a company’s IT all starts with a detailed examination. Rootwire takes no shortcuts in this critical stage of the process. We’ll analyse your biggest risk factors, and big picture goals to create a game plan that leaves no stone unturned.

Support You Can Trust

At Rootwire, clients get “Direct-to-Tech” access – allowing us to function as your in-house IT team. Our technicians are available to address your questions, concerns, and everything in between – at the click of a button.

Ready for a New, Productive Approach to IT?

Hire Us To Start Making Security The Focus Of Your IT Strategy.

Do you ever feel like your days are numbered and a security disaster is looming around every corner? This shouldn’t be your reality. Talk to one of our Security-First IT experts and put your mind at ease. Here are some ways we can get you started on a healthier, less-stressful business journey:

  • Check out some of our success stories.

  • Learn about the value Security-First IT adds to a business.

  • See how our Security-First Managed IT Services and Projects will help you get more from your business technology.

  • Take the first step towards securing your business. Book an introductory call today.

Enroll In Our Email Course And Learn How A Security-First IT Strategy Benefits Your Company

Keeping your IT ahead of the curve is a full-time job (and then some). The good news is you don’t have to do it blindly on your own. That’s why we make it a point to educate businesses on the principles of IT before they make a big decision. We’ve crafted an email course to explain:

  • The rundown of IT pricing, and which plans to consider.

  • What a contemporary IT security plan involves – and what you’re
up against.

  • How IT can increase productivity, help you automate certain tasks, and most importantly, reduce your overhead.

Latest IT News

Explore the latest trends and insights in managed IT services, helping businesses navigate the ever-evolving landscape of technology. Discover how our expert solutions can streamline your operations and propel your business forward.

Two dogs look up and to the left

How do I Protect my Veterinary Practice from Cyber Attacks?

April 08, 20247 min read

What is Cybersecurity?

Cybersecurity is the practice of protecting your digital systems and data from unauthorized access, theft, or damage. It is not just a concern for large corporations or government agencies. Cybersecurity is vital for any business that relies on technology, especially veterinary practices.

Why is Cybersecurity important for Veterinary practices?

Cybersecurity is not only a concern for big corporations or government agencies. It is also a vital issue for small and medium-sized businesses (SMBs), especially those in the veterinary sector.

As a veterinary practice owner or manager, you may think that your business is too small or insignificant to attract the attention of cybercriminals. However, this is far from the truth. In fact, SMBs are more likely to be targeted by cyber-attacks than larger enterprises, because they often have weaker security measures, less awareness, and fewer resources to deal with the consequences.

According to a report by Hiscox, 47% of SMBs in the UK experienced a cyber-attack in the past year, and only 11% were rated as having high cyber readiness. Another report by the National Cyber Security Centre (NCSC) revealed that 40% of SMBs had not taken any action to protect themselves from cyber threats, despite acknowledging the potential impact on their reputation, customer trust, and finances.

Veterinary practices are attractive targets for cybercriminals because they store sensitive information about their clients, patients and staff, such as personal details, medical records, payment data, payroll data, and insurance information. A breach of this data could result in financial losses, reputational damage, legal liabilities, and regulatory fines.

According to the Hiscox Cyber Readiness Report 2023; 53% of businesses experienced a cyber attack in 2023, with UK firms hit the worst financially across the globe. One in 5 firms (21%) said that the impact was enough to threaten the viability of their business. 31% of firms that were attacked reported increased ongoing costs as a result of a cyber attack. According to the IBM Cost of Data Breach Report 2023, the average cost of a data breach in the UK is £3.4 million. 52% of breaches involve a compromise of Customer Personally Identifiable Information (PII) and 40% involve compromise of Employee PII.

Besides the risk of data breaches, veterinary practices also face other cyber threats, such as ransomware, phishing, malware, denial-of-service attacks, and insider threats. These attacks can disrupt your business operations, compromise your equipment and devices, and endanger your staff and patients. A survey by Hiscox found that the average cost of a cyber attack for a small business in the UK was £20,000 in 2023.

Therefore, cybersecurity is not a luxury or an option for veterinary practices. It is a necessity and a responsibility. By investing in cybersecurity, you can protect your practice from cyber attacks, enhance your reputation and trust with your clients, and comply with the relevant laws and regulations.

How can I protect my practice from cyber attacks?

But how can you improve your cybersecurity posture without spending a fortune, hiring a full-time IT team, or becoming a technical expert yourself? Here are some simple steps you can take to boost your cyber resilience and reduce your exposure to cyber risks:

Assess your current situation

  • Identify your assets, such as computers, tablets, smartphones, printers, scanners, servers, routers, and software.

  • Evaluate your vulnerabilities, such as outdated systems, weak passwords, unsecured networks, or lack of backups.

  • Analyse your threats, such as who might want to attack you, what methods they might use, and what impact they might have.

  • You can use tools like the NCSC's Cyber Essentials questionnaire or the Cyber Risk Aware self-assessment to help you with this process.

Implement basic controls:

Follow the best practices recommended by the NCSC's Cyber Essentials scheme, which covers five key areas:

  1. Securing your internet connection

  2. Securing your devices and software

  3. Controlling access to your data and services

  4. Protecting yourself from viruses and other malware

  5. Keeping your devices and software up to date.

These controls can prevent 80% of common cyber attacks and are easy to implement without requiring specialist skills or expensive technology.

Train your staff

Your employees are your first line of defence against cyber threats, but they can also be your weakest link if they are not aware of the risks and how to avoid them. Educate your staff on how to recognise and report phishing emails, how to create and manage strong passwords, how to use public Wi-Fi safely, and how to handle sensitive data securely. You can use resources like the NCSC's Small Business Guide or the Cyber Risk Aware e-learning platform to help you with this task.

Backup your data

One of the most devastating consequences of a cyber-attack is losing your data, which can cripple your business and damage your reputation. To avoid this, you should backup your data regularly and store it in a secure location, such as an external hard drive or a cloud service. You should also test your backups periodically to ensure that they are working and that you can restore your data quickly and easily in case of an emergency.

Get certified

If you want to demonstrate your commitment to cybersecurity and gain a competitive edge in the market, you should consider getting certified by the NCSC's Cyber Essentials scheme. This is a government-backed accreditation that verifies that you have implemented the basic controls to protect yourself from cyber threats. It can also help you to win new business, especially if you work with clients who require a certain level of security, such as the public sector, the healthcare sector, or the insurance sector. Moreover, it can reduce your insurance premiums, as some insurers offer discounts or preferential rates to Cyber Essentials certified businesses.

However, even if you follow these steps, you may still face challenges and limitations when it comes to managing your cybersecurity effectively. For instance, you may not have enough time, money, or expertise to keep up with the evolving cyber landscape, to monitor your systems and networks continuously, or to respond and recover swiftly in case of an incident. This is where a Managed Security Service Provider (MSSP) like Rootwire can make a difference.

Who are Rootwire?

Rootwire is a Cyber Essentials certified MSSP that specialises in providing tailored and affordable cybersecurity solutions for SMBs, especially in the veterinary sector. We understand the unique needs and challenges of running a veterinary practice, and we have the experience and the expertise to help you achieve your cybersecurity goals and grow your business. By working with us, you will benefit from our core focus:

Educating you and your staff on how to detect and defend against cyber attacks

We offer comprehensive and engaging training programmes that cover the latest cyber trends and threats, and how to prevent and mitigate them. We also provide ongoing support and guidance to help you stay informed and alert.

Protecting you and your business with best-in-class technologies.

We use cutting-edge tools and techniques to secure your systems and networks, such as firewalls, antivirus, encryption, VPN, endpoint protection, and intrusion detection and prevention. We also ensure that your devices and software are always updated and patched, and that your backups are reliable and accessible.

Preparing you and your business to respond and remediate rapidly in case of emergency.

We monitor your systems and networks 24/7 and actively remediate any suspicious or malicious activity, even while you sleep! We contain and isolate any incidents, to minimise the damage and disruption to your business. We also restore your normal operations as quickly as possible, and to learn from the experience and improve your security posture.

Partnering with you and your business to go beyond the tech and develop strategies that skyrocket your business success.

We don't just provide you with technical solutions, we also work with you to understand your business objectives and challenges, and to design and implement strategies that align with them. We also help you to leverage your security credentials to attract and retain more clients, to enhance your brand image and reputation, and to increase your profitability and growth.

To illustrate how Rootwire Ltd can help you protect your veterinary practice from cyber attacks, here is a table that compares the benefits of working with us versus managing your cybersecurity yourself:

Benefits of working with Rootwire Ltd



As you can see, working with Rootwire Ltd can save you time, money, and hassle, while providing you with superior security and business results. If you are interested in learning more about how we can help you protect your veterinary practice from cyber-attacks, please contact us today to claim your free cyber strategy session. We look forward to hearing from you and working with you to make your veterinary practice more secure, more successful, and more sustainable.


I'm on a mission to deliver scalable, reliable IT platforms that serve as infrastructural bedrock; enabling businesses to improve efficiency, streamline systems, and increase their revenue.

My data driven and learning focused approach have enabled me to build a wealth of knowledge and skills, allowing me to empower the people around me to tackle the challenging needs of the industry.

Aiden Arnkels-Webb

I'm on a mission to deliver scalable, reliable IT platforms that serve as infrastructural bedrock; enabling businesses to improve efficiency, streamline systems, and increase their revenue. My data driven and learning focused approach have enabled me to build a wealth of knowledge and skills, allowing me to empower the people around me to tackle the challenging needs of the industry.

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