• Defend your organization against common cyberattacks.

  • Commitment to safeguarding customer and vendor data.

  • Firewall Settings, Secure Configuration, Access Control, Malware Protection, Security Update Management and more.

We’ve all heard horror stories of ransomware attacks
and data breaches.

It’s time to take IT security nightmares off your worry list. Welcome to Rootwire

When You Have Security-First IT

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You Feel Genuine Peace of Mind

Breaches and IT disasters shouldn’t even be on your radar. Security-First IT means you aren’t living in fear – plain and simple.

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Your MSP Solves Problems Proactively

IT problems – especially security problems – should never be dealt with in hindsight.

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You’re Not Playing the Waiting Game

Twiddling your thumbs and playing “what if” shouldn’t be part of the relationship with your MSP.

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Pricing and Value is Transparent

High-level IT security is not a luxury – it’s a baseline requirement for businesses.

When You Don’t Have Security-First IT

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Breaches are a Common Fear

There should be no mysteries or gray areas about your
security protocols.

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There are Recurring Problems

IT issues happen – this is normal. What’s not normal is dealing with the same problems over and over.

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Unpredictable Response Times

Businesses should never feel like they’re in limbo due to unpredictable response times from their IT provider.

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New Charges on the Bill Every Month

Sound IT security shouldn’t feel like a shakedown every month.

Security-First IT:

The Rootwire Approach

Security Planning

Security is at the core of everything we do – and cyber threats evolve by the hour. Our experts will investigate your vulnerabilities against trending hazards and develop a strategy to keep your company out of harm’s way.

Growth Strategy

Change is the only constant in business IT. Rootwire Security-First IT plans are designed to be versatile and mature with your company – without creating any hiccups or roadblocks.

IT Strategy Roadmapping

Securing a company’s IT all starts with a detailed examination. Rootwire takes no shortcuts in this critical stage of the process. We’ll analyse your biggest risk factors, and big picture goals to create a game plan that leaves no stone unturned.

Support You Can Trust

At Rootwire, clients get “Direct-to-Tech” access – allowing us to function as your in-house IT team. Our technicians are available to address your questions, concerns, and everything in between – at the click of a button.

Ready for a New, Productive Approach to IT?

Hire Us To Start Making Security The Focus Of Your IT Strategy.

Do you ever feel like your days are numbered and a security disaster is looming around every corner? This shouldn’t be your reality. Talk to one of our Security-First IT experts and put your mind at ease. Here are some ways we can get you started on a healthier, less-stressful business journey:

  • Check out some of our success stories.

  • Learn about the value Security-First IT adds to a business.

  • See how our Security-First Managed IT Services and Projects will help you get more from your business technology.

  • Take the first step towards securing your business. Book an introductory call today.

Enroll In Our Email Course And Learn How A Security-First IT Strategy Benefits Your Company

Keeping your IT ahead of the curve is a full-time job (and then some). The good news is you don’t have to do it blindly on your own. That’s why we make it a point to educate businesses on the principles of IT before they make a big decision. We’ve crafted an email course to explain:

  • The rundown of IT pricing, and which plans to consider.

  • What a contemporary IT security plan involves – and what you’re
up against.

  • How IT can increase productivity, help you automate certain tasks, and most importantly, reduce your overhead.

Latest IT News

Explore the latest trends and insights in managed IT services, helping businesses navigate the ever-evolving landscape of technology. Discover how our expert solutions can streamline your operations and propel your business forward.

7 Ways Business Owners Can Boost Their ROI With Outsourced IT Services

7 Ways Business Owners Can Boost Their ROI With Outsourced IT Services

IT Services
March 06, 2024•3 min read

In today's digital age, outsourced IT services have become an integral part of many businesses' operations. By leveraging the expertise of external IT professionals, business owners can focus on their core competencies while ensuring their technology infrastructure remains efficient and secure. However, to truly make the most of their investment in outsourced IT services, business owners need to adopt a proactive approach.

How To Get More Out Of Your Outsourced IT Support

Educate Staff on Accessing Support

One of the first steps in optimizing outsourced IT services is ensuring that all staff members are aware of how to access support. This can be achieved by conducting training sessions or providing comprehensive documentation that outlines the support channels available. By empowering employees to seek assistance when needed, businesses can minimize downtime and enhance productivity.

Involve IT in Decision-Making Processes

Before making any significant technology purchases or implementing changes that involve IT, it is crucial to consult with the outsourced IT team. Their expertise can provide valuable insights into the compatibility, scalability, and security aspects of new technologies. By involving IT professionals from the outset, businesses can avoid costly mistakes and ensure seamless integration of new systems.

Establish Clear Communication Channels

Effective communication is the cornerstone of successful collaboration with outsourced IT services. Business owners should establish clear communication channels, such as regular meetings or dedicated communication platforms, to facilitate ongoing discussions with the IT team. This allows for timely updates, issue resolution, and alignment of IT strategies with business goals.

Regularly Review Service Level Agreements (SLAs)

Service Level Agreements (SLAs) define the scope of services provided by outsourced IT vendors. Business owners should review these agreements periodically to ensure they align with their evolving business needs. By assessing SLAs, businesses can identify any gaps in service delivery, negotiate necessary changes, and ensure that the outsourced IT services continue to meet their expectations.

Foster a Collaborative Partnership

Building a strong partnership with the outsourced IT team is essential for long-term success. Business owners should foster a collaborative environment by encouraging open communication, sharing feedback, and recognizing the IT team's contributions. By treating the outsourced IT professionals as an extension of their own team, business owners can create a positive working relationship that drives mutual success.

Embrace Proactive IT Management

Rather than waiting for issues to arise, business owners should encourage their outsourced IT team to adopt a proactive approach to IT management. This includes regular system monitoring, security audits, and proactive maintenance to identify and address potential problems before they impact business operations. Proactive IT management minimizes downtime, enhances security, and improves overall system performance.

Leverage Data Analytics

Data analytics can provide valuable insights into the performance and efficiency of IT systems. Business owners should work with their outsourced IT team to leverage data analytics tools and techniques to identify trends, optimize resource allocation, and make data-driven decisions. By harnessing the power of data, businesses can continuously improve their IT infrastructure and drive operational excellence.

Don’t Waste Your IT Budget 

Outsourced IT services offer immense value to businesses, but to truly maximize that value, business owners must take a proactive approach. With a well-managed IT infrastructure, businesses can focus on growth, innovation, and achieving their long-term goals.

I'm on a mission to deliver scalable, reliable IT platforms that serve as infrastructural bedrock; enabling businesses to improve efficiency, streamline systems, and increase their revenue. My data driven and learning focused approach have enabled me to build a wealth of knowledge and skills, allowing me to empower the people around me to tackle the challenging needs of the industry.

Aiden Arnkels-Webb

I'm on a mission to deliver scalable, reliable IT platforms that serve as infrastructural bedrock; enabling businesses to improve efficiency, streamline systems, and increase their revenue. My data driven and learning focused approach have enabled me to build a wealth of knowledge and skills, allowing me to empower the people around me to tackle the challenging needs of the industry.

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